Use Set Orders Not closed to change the "Closed" status of multiple orders in a batch. It is a time-saving alternative to opening up orders individually and unchecking the Closed field. 

Set Orders Not Closed was designed for the following scenario:

  • You are licensed for Order Entry and Processing.
  • You create orders, process them, and print tags. At this point, the system automatically sets each order's status to Closed.
  • You add a license for Shipping Ticket. At this point, you can't add any of your "closed" orders to a shipping ticket. 
  • You use Set Orders Not Closed to change the Closed status of recent orders, then add the orders to a shipping ticket. 

To change the Closed status of orders:

  1. Open Set Orders Not Closed: On the Order Entry screen, click Tools . On the Left Menu, select Set Orders Not Closed.
    The Set Orders Not Closed screen displays.

  1. In the Type field, select the type of orders to select for unlocking: 
    • Order 
    • Work Order 
  1. In the selection grid, check to select the order(s) that you want to reopen. 
    You may sort or filter grid data. Refer to Working with Grids for additional information.
  2. Click Proceed .
    A Confirm prompt displays.
  3. Click OK.